Your Appointment
Making Your First Clinic Appointment
Here's how you can make your first clinic appointment with Mr. Shav Rupasinghe at Ark Orthopaedics:
1. Get a referral from your primary healthcare provider (GP, physiotherapist, or other doctor). This is necessary to ensure that your private insurance will fund your clinic visit, any investigation, and subsequent surgery if required.
2. Call Ark Orthopaedics on (03) 7042 8264 to book your appointment. When you call, be sure to have your referral number handy.
3. On the day of your appointment, arrive at 15 minutes early. This will give you time to check in and complete any paperwork.​
4. During your appointment, be sure to bring all of your medical records with you. This will help Mr. Rupasinghe to better understand your condition and make the best recommendations for your care.
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Here are some additional tips for making your first clinic appointment:
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Dress comfortably.
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Bring a list of your questions.
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Be prepared to discuss your medical history.
What to Bring to Your Appointment
Here is a list of things you should bring to your clinic appointment:
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Any letters or reports from your healthcare provider, including progress reports from your physiotherapist. This will help Mr. Rupasinghe get a better understanding of your medical history and current condition.
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Any X-rays/other imaging/investigations you have had (these are often available online) and reports if available. This will help Mr. Rupasinghe assess your condition and make a diagnosis.
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A list of your medical problems and all your current medications including herbal and natural remedies. This will help Mr. Rupasinghe understand your medications and any potential interactions.
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Your insurance details, TAC, work cover documentation if you have had an injury. This will help Mr. Rupasinghe understand your coverage and ensure that you are billed appropriately.
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You are also more than welcome to bring a friend, partner, or family into your consultation with Mr. Rupasinghe. This can be helpful if you need someone to take notes or ask questions on your behalf.
What to Expect
During your appointment, Mr. Rupasinghe will ask you questions about your orthopaedic condition and examine any areas of injury/discomfort. He may ask you to move joints or areas that cause pain to help with the assessment. He will then review any imaging/investigations you have already had and may order further imaging (such as specific X-rays, CT or MRI scans), after which he will review all the findings to provide you with a diagnosis and discuss your treatment options.
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Treatment Discussion
Mr. Rupasinghe will discuss with you what the best treatment option for your injury/condition is and this may include non-surgical and/or surgical options. He will discuss with you the potential benefits and complications of all options and together, you will decide on the most appropriate treatment. Please feel free to ask questions to ensure you fully understand your condition and the treatment plan to help with your recovery.
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Rescheduling or Cancelling Your Appointment
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Please contact our office at Ark Orthopaedics at least 1 working day before your appointment on (03) 70428264. Office hours are Monday to Friday between 9am to 5pm.
